With the uptick in COVID-19 vaccinations and stay-at-home restrictions easing, many organizations are planning the return-to-office and developing strategies based on the success of the last year-plus of the remote work experiment.
Most workers regard the office as the preferred place for activities such as collaboration, socializing, and employee development—but many people, understandably, have reservations about coming back. So even as businesses empower their people to work where they want, leaders must earn the trust of their employees to entice them back to these important in-office activities.
Enabling employees to safely find and reserve spaces and desks with a more limited supply, implementing health screenings, and disseminating vital employee communications are key to the reimagined workplace and building trust. Yet many organizations don’t have the technology to manage these activities and don’t know where to start.
The JLL Jet workplace app facilitates the return-to-office by delivering personalized, AI-driven experiences to workers, simplifying both the workday and the workplace (wherever that may be). Jet enables workplace managers to bring staff back to the office safely and efficiently—without an intensive IT project.
Set up JLL Jet for a quick return-to-office
The Jet Workplace Management and Administration consoles provide the tools for setting up and managing the user experience. Here are three steps you can take right now to entice workers back to the office and make them feel safe using JLL Jet.
Define your spaces
Start by inputting your workplace space inventory in the Jet Workplace Management console. Collect CAD drawings or other floor plan files, along with location details. If necessary, request these from your lessor, facilities management department, or even the building’s architect. Then upload these files via the Jet AutoCAD plug-in or by connecting Jet directly to your integrated workplace management system if you have one.
Overlay your location details to build your space inventory. This includes buildings, floors, and room/space locations. Through the Jet Workplace Management interface, you can also distinguish between different space types by classifying them as workstations, conference rooms, offices, etc., and then associating additional relevant details with them.
Apply booking policies to define which rooms and desks can be reserved and when. Jet enables you to control policies at room/space, floor and building levels, and by schedules. For example, you can make desks available to specific people on specific days at specific times that align with your return-to-work scheduling policies.
Granular control—down to the desk level—enables you to curate the employee experience while enforcing social distancing protocols and other return-to-office guidelines. This gives workers the ability to engage with their workspace and reserve spaces and rooms by tapping and typing or simply speaking their requests.
Set up entry eligibility screening
When an employee wants to head to the office, Jet includes a notification for them to complete an entry eligibility survey, and then creates a time-restricted entry pass in the app that they then present at security checkpoints. Setup is simple. First, create location-specific surveys that align with your regional safety policies. You can use templated surveys in the Jet Administration Console or create your own, with pass/fail criteria applied to each answer.
Send out broadcast notifications to employees connects them directly to the survey using Jet’s mobile app notifications. And trigger notifications and alerts with geofencing or other parameters you set. Then, review the results and track trends in the provided dashboards.
Employees get a seamless office entry experience, and you can adapt your policies based on real-time data.
Configure communications and notifications
According to Gartner, email messages are often overlooked, but mobile messages see an impressive 98% open rate. With Jet, you can send important notifications and alerts to employees on their mobile devices—and know they’re very likely to be seen.
It’s easy to set up short, clickable messages that use calls-to-action that direct users to corporate resources. These messages can disseminate emergency broadcasts, reminders about social events or company initiatives, and other relevant, time-sensitive information. The setup wizard will guide you through the necessary steps to create your message, specify the audience, and schedule the communique.
Start with a title and a brief preview message, along with a detailed description that will appear when the user clicks. You can include a link to any source content and an image and instantly see how the message will appear on iOS and Android devices.
Next, identify the audience. You can send messages to all employees or segment them by specific locations in your space hierarchy. You can even use your own definable tags to target specific employee roles, teams, and workplace rosters. Finally, you’ll schedule the message. You can create and deliver messages in real time or schedule them for specific delivery dates and times. Messages can also be set for recurring delivery.
Through the console dashboard, you’ll see delivery and click-through rates, which allows you to measure effectiveness and make adjustments to maximize reach.
Easily empower employees with a dynamic, mobile-first experience
As you can see, JLL Jet makes it simple for you to earn your employees’ trust about returning to the office while efficiently connecting them with the resources they need. JLL Jet doesn’t require you to have any existing tools or platforms to ensure a safe return-to-office. However, if your organization does have existing systems and is embracing a dynamic workplace, check out the full JLL Jet Premium Hybrid Workplace Experience.