Customer Story

Rice University achieves real estate efficiency and innovation with JLLT

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Rice University needed a modern unified workplace management solution with integrations to its new enterprise resource planning (ERP) application. The solution also had to offer end-users a convenient and intuitive way to request facilities services.

Working with JLLT, the university deployed space management, capital projects, operations, and maintenance modules to support an existing TRIRIGA deployment. Additional modules supported integrations with people, portfolio, and finance data flows. Long term support from JLLT Managed Services was secured to guarantee uptime and ongoing solution innovation.

Highlights from Rice University's successes:
  • Data capture and predictive analysis processes covering 18,000+ assets
  • Clear, reliable sustainability and compliance reporting objectives
  • Automated end-to-end processes for accepting tasks, inter-departmental billing, and customer satisfaction