IWMS managed technology services
Improve the ROI and impact of your Integrated Workplace Management Systems (IWMS), while lowering your overhead, by turning day-to-day operation over to our experts—covering everything from application support and license management to data audits, benchmarking and change management.
As the world’s largest IWMS services provider we get our clients up to speed with their IWMS platforms and guide them through their IWMS technology roadmap to accomplish broader business goals.
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IWMS projects delivered
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Dedicated IWMS managed services clients in +100 countries worldwide
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Years of space and portfolio planning experience
A more strategic approach to IWMS
Even the ideal IWMS implementation will eventually need health checks and module upgrades as a company’s needs evolve. Implementing those changes will require new training cycles, new expectations for data quality, and new standards for reporting. Our clients often tell us that supporting their IWMS platform is just as demanding as getting it installed.
In response, JLL Technologies developed our managed services approach to IWMS.
JLLT’s managed tech services for IWMS provides real-time insights into real estate space utilization and performance, enables clients to automate with proven best practices to evolve the workplace, and reduces costs and inefficiencies in CRE and IT operation to free up resources for higher value projects. We combine complementary services with core IWMS competency solutions to deliver the type of implementation experience clients would expect from the world leader in real estate technology.
Core IWMS competency
Continual improvement
Platform and system health
Training
Data quality
Reporting
Research and insights
IWMS managed services offering tiers
At JLLT, we’re always looking for new ways to deliver more value to our customers. That’s why we’ve organized our IWMS managed services offerings into tiers that provide solutions and support beyond traditional implementation based on the needs and goals of our clients.
Standard
Full lifecycle support for IWMS application resale and renewals, system sustainment, enhancements, and end-user training.
Advanced
Building upon Standard, Advanced includes IWMS system data governance and integrity checkpoints to ensure quality.
Premium
Complete outsourced support for your IWMS solution and offers all capabilities of the Advanced and Standard offerings.
IWMS partners and expertise
Archibus/Serraview
Certified Archibus business partner since 1991
5000+ projects completed
FM:Systems
Certified FM:Systems business partner since 2009
Only global software reseller and exclusive FMS:Employee reseller and implementer
350+ projects completed
TRIRIGA
Certified IBM business partner since 2007 Global training academy
850+ projects completed
Eptura Workplace
Certified Eptura Workplace partner since 2005
Certified Eptura Visitor partner
300+ projects completed
Nuvolo
Certified Nuvolo software reseller and solution delivery party Nuvolo business partner since 2022
Partnership is focused on the Public Institutions and Life Sciences sectors
ServiceNow
Newly certified ServiceNow business partner since 2025
Learn moreExplore additional services and solutions for IWMS
IWMS Consulting
Need help with an underperforming IWMS implementation? At JLLT, we’ve got you covered.
Learn moreIWMS Training
No matter your role or experience, JLLT offers comprehensive training solutions to help you master IBM TRIRIGA and IBM Maximo.
Review coursesIWMS Health Check Datasheet
Get more details including a Health Check timeline and benefits summary.
Learn moreTalk to an IWMS managed services expert
Get expert guidance in using IWMS and supporting technologies to optimize workplaces.
