Customer Story

Ashley Homestore cuts work order resolution times by 75%

Hill Country Holdings, the nation’s largest Ashley Furniture Homestore franchisee, struggled to handle their store maintenance and repair work without a computerized maintenance management system. The company decided to implement Corrigo Enterprise to improve the efficiency, quality, and visibility of in-store service and reduce maintenance calls.

Corrigo was able to deliver a solution to achieve:
  • Reduced non-emergency service time by 76%
  • Average work order completion time fell from 2 months to <2 weeks
  • Decreased cost of work order completion
  • Significant savings with predictive and proactive maintenance